TEAM LEADERS, Toronto

Toronto Direct Dialogue Program

Program Manager: Mikey Crichton
Line Manager: Jeff Selver
Status of job: Between 30 and 40 hours per week.

Direct Dialogue Team Leader
The Toronto Direct Dialogue Team Leader position is THE professional development experience waiting to happen for the right candidates.

This is not an office position.
The ideal candidate should be enthusiastic about canvassing, with the ability lead by example and coach others while helping to improve their skills in the realm of face to face fundraising.


Responsibilities include but are not limited to:

• Managing, Assisting and Motivating DD Fundraising staff along with the DD Program Manager;
• Building and Developing teams while maintaining consistency and reaching fundraising targets throughout the course of the Summer;
• Staff Hiring, Discipline and Firing;
• Staff Training;
• Developing and implementing effective in office/on turf training methods;
• Acting as a liaison between the DD Program Manager and your Canvassers;
• Providing Support including weekly meetings with Canvassers and the DD Program Manager
• Fundraising Response Management;
• Fundraising Volume Management;
• Maintain canvassing standards set by the DD Program Manager;
• Oversee the professional representation of clients by Public Outreach standards;
• Assisting the DD Program Manager with overall office management;
• Maintaining a 65% campaign to admin ratio;
• Presenting information about all clients contracted to Public Outreach through the DD Outreach initiative in a clear and concise manner;
• Understanding, implementing and respecting work ethics and procedures;
• Promoting a nurturing and positive atmosphere within the office and within teams and crews;
• Completing all necessary forms and paperwork;
• Promoting a positive reflection of Public Outreach and of its outreach and fundraising program;
• This position requires a minimum commitment of 30 hours per week and a maximum of 40 hours per week. Working hours are regularly scheduled between 10:00 - 11:00am to 6:00 - 7:00pm, with the possibility of an occasional weekend shift as directed by the DD Program Manager.
  

Hiring criteria and skill requirements:

This is an equal opportunity employment offer and we encourage applications from people of all backgrounds. The ideal candidate should:

• Have demonstrated an ability to consistently exceed fundraising targets;
• Be reliable and consistent;
• Have strong communication, motivation and facilitating skills;
• Take initiative and be highly results-driven;
• Previous management experience an asset;
• Be highly energetic, flexible, and have the ability to thrive in an often stressful working environment
  

To Apply: Please forward your resume along with cover letter to mikey@publicoutreach.ca

Deadline for applications is April 11th 2008.